Anderson Felipe (2018) Design Thinking Assistant for Requirements Elicitation, Disponível em: https://sites.google.com/site/dta4re/tecnicas-de-design-thinking/personas (Acessado: 23 de Outubro de 2019).
2
SCHNEIDEWIND, Lydia et al. How personas support requirements engineering. In: 2012 First International Workshop on Usability and Accessibility Focused Requirements Engineering (UsARE). IEEE, 2012. p. 1-5.